Dazylon's Approach to Your Privacy

This Privacy Policy details how your personal information is handled when collected, used, or stored through Dazylon's online stores, websites, and our desktop, web, and mobile software. It explains the scope of data collection and its usage by Dazylon,We are the primary data controller for the information processed under this policy. Your privacy is a top priority for us, and we are committed to protecting the confidentiality of the data you share when you visit our sites or interact with us.

1. Foundational Principles

1.1. This document, the Dazylon Privacy Policy, lays out our procedures and rules regarding the information we gather about you.

1.2. By accessing our websites, using our services, or installing and using our software (the "Applications"), you agree to all the terms outlined in this policy.

1.3. This policy is an integral part of the set of documents governing your use of our Site and Applications, which also includes our Terms of Use and the End User License Agreement (EULA).

1.4. Any terms not specifically defined in this policy will carry the meanings given to them in the Terms of Use and EULA.

1.5. The laws of the Republic of Cyprus govern this policy, including its interpretation, enforcement, and termination.

2. The Data We Gather

2.1. We may gather information, including personal data, directly from you, through your use of our sites and products, or from third-party sources. Personal information is any data that can be linked to a specific person.

2.2. We handle three main categories of personal data:

• Data you provide to us directly.
• Data we receive from other sources.
• Data that is collected automatically.

Data You Provide Directly

Account and Profile Details: We collect your information when you sign up for an account, create a user profile, or provide details to use our services. This includes your email address upon registration, and you have the option to add more details like your country. We may also process your name, phone number (for support requests), and purchase history.

Form Submissions: We process personal data you submit through forms, such as when you download a software trial, subscribe to our newsletter, or contact us for support. For technical assistance, we might ask for contact info and details about your issue. Providing non-essential information is always at your discretion.

Purchase and Payment Details: When you buy our products, we process information like your name, email, address, and payment details. If you pay by credit card, your card number is encrypted for transmission. We do not store this card data; it is passed securely to financial institutions. We only retain necessary details for product delivery and registration.

Data Received from Other Sources

From Distributors or Partners: If you buy our products through a partner, we may receive your business contact details from them, such as your name and email address.

From Business Administrators: If a business shares its software license with you, it may provide us with your email so we can grant you access.

From Payment Processors: For tax purposes and subscription renewals, our payment processors may provide us with limited information, such as the last four digits of your credit card, the issuing bank's country, and the expiration date. Full credit card information is never shared with us.

Data Collected Automatically

Device and Usage Data: To personalize and improve our services, we automatically collect data about the devices you use and your interactions with our Sites and Applications. This includes your IP address, browser type, operating system, device identifiers, and statistical information about your activity.

This data is often processed using third-party services, including:

• Analytics services
• Social media plugins
• Other data processing systems

Cookies and Similar Technologies: We and our partners use cookies, web beacons, and pixels for functionality and to recognize you across different platforms. We use tools like Google Analytics to understand site usage, Criteo for interest-based ads, and Hotjar to analyze user experience. You can find more details and learn how to manage cookies in our Cookie Notice.

3. How We Use Your Information

3.1. Dazylon utilizes your personal information for several key purposes:

• To fulfill our agreements with you.
• To set up and manage your account.
• To customize products and provide special offers.
• To identify you while carrying out our obligations.
• To communicate with you for support and service improvements.
• To enhance our Site and Applications.
• To deliver targeted advertising from us or third parties.
• To conduct marketing and analytical research.
• To ensure security, prevent fraud, and monitor for illegal activity.
• To comply with legal obligations.

3.2. We may share your data with service providers to achieve these purposes.

3.3. By using our services and providing your data, you give Dazylon your informed, written consent to process it for the reasons stated in this policy. This includes operations like collecting, storing, using, and sharing your data. You can revoke this consent at any time by contacting our Support Team.

4. Our Privacy Principles

Our commitment to your privacy is guided by these principles:

• We process your data only for the specific purposes for which it was collected.
• We use collected data strictly for the purposes outlined here.
• We only grant third-party access to your data for the purposes defined here.
• We will always respond to your requests to cancel, modify, or add to your data.
• We are committed to lawful and proper data management.
• We protect your privacy with appropriate security measures to ensure the confidentiality and integrity of your data.

5. How We Share Your Information

5.1. We share the information we gather in the following ways:

• Service Providers: We work with third-party companies that help us operate and improve our services, including payment processors, marketing services, and IT hosting providers.
• Partners: We may share information with partners who assist in promoting our applications and driving traffic to our sites.
• Business Administrators: If your access is provided by a business, we may share your email and usage status with them for license management.
• Affiliates: Your data may be shared with other companies under common ownership with Dazylon.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
• Legal Requirements: We reserve the right to disclose your information if required by law or to protect our rights, your safety, or investigate fraud.
• With Your Consent: We may share your information in other ways if you have explicitly given us permission.

5.3. If you do not want us to share your information with third parties for marketing, please contact our Support Team.

6. Data Retention

We retain your personal information only for as long as it is reasonably necessary for the purposes for which it was collected and to comply with legal obligations. To handle potential legal claims, we generally keep your personal data for 7 years after it is no longer needed for transactions or marketing communications.

7. Receiving Information from Dazylon

7.1. Our sites and applications offer news and product information via subscriptions like email newsletters. If you subscribe, you agree to receive emails from us about updates, advertisements, and other relevant information. You can cancel your subscription at any time.

7.2. Where legally required, we will only send marketing materials if you consent. You can opt out by following the unsubscribe instructions in any promotional email.

7.3. To cancel, use the link at the bottom of our emails or contact us at [email protected] to be removed from the mailing list.

8. Protecting Your Information

8.1. Dazylon stores user data securely and employs appropriate organizational and technical measures to guard against unauthorized access and disclosure, in line with internal procedures and GDPR.

8.2. Our safeguards include:

• Administrative Safeguards: Access to personal data is restricted to authorized personnel with a legitimate job-related need.
• Technical Safeguards: Internet access to our user database is permitted only through an encrypted VPN. Other access is limited to our physical locations.

8.3. You are responsible for keeping your account password confidential.

9. Your Data Protection Rights

You have several rights regarding your personal data:

• Right of Access: You can ask for copies of your personal information.
• Right to Rectification: You can ask us to correct inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your personal data in certain situations.
• Right to Restrict Processing: You can ask us to limit how we process your data.
• Right to Object to Processing: You have the right to object to the processing of your personal information under certain conditions.
• Right to Data Portability: You can request that we transfer your data to another organization or to you directly.
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time, though this won't affect processing that has already occurred.
• Right to Lodge a Complaint: If you have concerns about our privacy practices, you can report them to the relevant data protection authority.
• Right to Non-Discrimination: We will not penalize you for exercising your privacy rights.

10. Other Important Privacy Details

• Sensitive Information: We do not collect sensitive personal data like health conditions, religion, or political views.
• Children's Data: Our services are not intended for children under 13. We do not knowingly collect their data. If you believe a child has submitted information to us, please contact us to have it removed.
• International Data Transfers: We operate globally, so your information may be processed in countries outside your own. We take protective measures, such as using Standard Contractual Clauses, to ensure your data receives adequate security.
• Third-Party Websites: Our Site may link to external websites. We are not responsible for their privacy practices, so we recommend reviewing their policies.

11. Policy Amendments

11.1. Dazylon may modify this policy at its discretion without advance notice. We encourage you to review it periodically.

11.2. The new version of the policy is effective as soon as it is published.

11.3. For any questions or concerns about your personal information, please contact our Support Team: [email protected] .